Succeeding in Confrontational Conferences--An Operational Model.

Kurtz, William H.

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Peer reviewed

ERIC Number: EJ370199

Record Type: CIJE

Publication Date: 1988

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Succeeding in Confrontational Conferences--An Operational Model.

Kurtz, William H.

NASSP Bulletin, v72 n506 p26-33 Mar 1988

Success in conferring with hostile parents is a result of careful planning, understanding human behavior, and frontline experience. This article encourages principals to develop the necessary skills to handle emotion-charged encounters with alienated, calculative, and committed parents. (MLH)

Descriptors: Administrator Responsibility, Conferences, Conflict Resolution, Hostility, Parent Conferences, Principals, Secondary Education

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

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