Before the Looking-Glass: A Method to Obtain Self-Evaluation of Roles In a Library Reference Service.

Reeves, Edward B.; And Others

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Peer reviewed

ERIC Number: EJ170292

Record Type: CIJE

Publication Date: 1977

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Before the Looking-Glass: A Method to Obtain Self-Evaluation of Roles In a Library Reference Service

Reeves, Edward B.; And Others

RQ, 17, 1, 25-32, F 77

Procedures for developing quantitative measures of reference service are described. Through individual interviews, researchers compiled a list of 93 activities performed by the staff. Each activity was evaluated by the staff in four categories: importance, interest, complexity, confidence. (JAB)

Descriptors: Evaluation, Evaluation Methods, Library Research, Library Services, Reference Services

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