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ERIC Number: EJ1457513
Record Type: Journal
Publication Date: 2024
Pages: 25
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1345-8353
EISSN: EISSN-2671-938X
Indonesians' Perceptions and Evaluations of Apology Strategies
Dhanisa Kamila M. Huda; Seok-hoon You
Journal of Pan-Pacific Association of Applied Linguistics, v28 n2 p121-145 2024
This study investigates the realisation of apology speech act strategies of Bahasa Indonesia by 60 Indonesian people from across Indonesia as well as their perceptions and evaluations of apologies. For triangulation, the data was collected using three methods: Oral Discourse Completion Task (DCT), Likert scale surveys, and in-depth interviews. The results revealed that Indonesian participants generally use IFID (Illocutionary force indicating device or expression of regret) in their apology strategy, followed by EAS (Explanation or account of cause), OR (Offer of repair), TOR (Taking on responsibility) and lastly, POF (Promise of forbearance). The findings also indicate that most Indonesians tend to easily forgive and accept apologies, they agreed that their apologies were likely to be accepted. Especially when they held higher social power. Interestingly, rather than perceiving apologies as face-threatening acts, most individuals viewed apologies as a means of preserving face and repairing offenses. This reflects a strong cultural emphasis on politeness and the maintenance of social harmony, where apologies play a crucial role in fostering positive relationships. Indonesian apologies are shaped by social status. However, the emphasis is on using polite language and showing respect rather than on the hierarchical structure itself.
Pan-Pacific Association of Applied Linguistics. Cheongji National University of Education. Main Bldg #506, 2065 Cheongnam-ro, Cheongju-si, Chungcheongbuk-do 28690, Korea. e-mail: paaljournal@gmail.com; Web site: http://paal.kr/html/sub04_01.asp
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Indonesia
Grant or Contract Numbers: N/A