This practice-based case study explores how digital education practices within an inclusive, supportive environment can help to transform the practice and meet the specific needs of adult literacy education practitioners in their specific contexts. In an effort to contribute to discourse in relation to what works in various programmes and contexts, this paper presents a case study which demonstrates how the Literacy Development Centre (LDC) in South East Technological University (SETU), Waterford, utilised digital tools to contribute to transformative learning experiences, with the voice of the adult learner to the fore. This case study is of interest to adult learners, adult educators or indeed educators in (higher) education settings as it explores the application of collaborative digital tools within the classroom.