Given much-discussed innovations in Virtual Reality as the 'ultimate empathy machine', we offer three provocations regarding the use of Virtual Reality to cultivate empathy: is empathy possible? Is empathy enough? Who controls how empathy is produced, and who is left out? As a case study, we examine the VR films that the United Nations High Commissioner for Refugees has produced about the refugee crisis. Using this as an entry point to discuss the implications for technology-mediated moral education, our analysis aims to provide insights for educators and scholars interested in the use of VR to teach about marginalised communities facing structural injustice. In conclusion, we offer a set of practical considerations to foster reflection on the ethical and effective use of technology in moral education. We advocate for a nuanced approach that emphasises empathy as a catalyst for meaningful change, transforming passive empathy into active solidarity.