ERIC Number: EJ1446294
Record Type: Journal
Publication Date: 2024-Nov
Pages: 21
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0361-0365
EISSN: EISSN-1573-188X
Caring Too Much? Emotional Labor and Compassion Fatigue among Faculty during the COVID-19 Pandemic
Katie Constantin; Gemini Creason-Parker; Cynthia Werner; Elizabeth D. Jenkins; Vansa Shewakramani Hanson; Rose L. Siuta
Research in Higher Education, v65 n7 p1540-1560 2024
The COVID-19 pandemic brought abrupt changes to teaching that caused increased stress amid an already difficult time. Whether teaching remote, hybrid, or in-person, university faculty were expected to continue teaching throughout the pandemic, despite personal challenges at home. In addition, there were expectations that faculty show greater levels of compassion towards their students. Multiple articles brought attention to these struggles and questioned whether university faculty might be experiencing compassion fatigue--a state of emotional exhaustion brought on by secondary traumatic stress and characterized by a reduced capacity for empathy. Using data from a larger, longitudinal qualitative study of faculty members' experiences during the pandemic, the present study aims to understand faculty experiences of emotional labor and compassion fatigue during this time. Unsurprisingly, most participants reported an increase in emotional labor during the early pandemic; however, roughly one in four described their emotional labor loads as unchanged or even decreased. In those cases, participants often described active disengagement practices in the workplace, or methods of "guarding one's time." Overall, compassion fatigue was less evident than anticipated, but there were identifiable signs of burnout among participants. This finding alone suggests a need for additional research to better conceptualize and operationalize the two terms.
Descriptors: Emotional Response, Psychological Patterns, Altruism, Fatigue (Biology), College Faculty, COVID-19, Pandemics, Caring, Stress Variables, Trauma, Teaching Experience, Teacher Burnout
Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://bibliotheek.ehb.be:2123/
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A