It will be very useful for the E-Learning departments, dean's offices, and academic monitoring of the higher education institutions (HEI) of El Salvador to know the perception that students have regarding the academic support of the virtual learning environments (VLE) implemented or strengthened as a response to the events generated by the COVID-19 pandemic. Although this event is in the health area, it has had an impact on other areas, including education, leading HEIs to advance in the virtualization of content for the care of their students. This research allowed us to know the perception of students regarding virtual environments as facilitators of learning and guarantors of favorable social environments in the development of content. Opportunely, the topic is relevant during the social distancing due to the pandemic and, undoubtedly, provides new data to support other studies. In this descriptive study, with a quantitative approach, with a non-probabilistic sample, 279 students from several HEIs from El Salvador participated, to which an online survey was given to know their perception of VLE as learning facilitators. As a main result, it was obtained that such perception depends on your previous experience in VLE.