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ERIC Number: EJ1440764
Record Type: Journal
Publication Date: 2024
Pages: 9
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1740-4622
EISSN: EISSN-1740-4630
Using Mock Mediations to Develop Storytelling and Conflict Resolution Skills
Kristen A. Foltz
Communication Teacher, v38 n4 p323-331 2024
Storytelling plays a central role in human communication and in conflict. This activity can be used to teach students the importance of telling stories to better understand conflict or simply to practice storytelling. By engaging in mediations, students simulate the process of resolving conflict, practice storytelling, and improve their active listening skills. Courses: Interpersonal Communication, Group Communication, Conflict Management, and Dispute Resolution. This activity is designed for courses that meet for a minimum of one hour due to the length of the proposed activity. Due to the time required for the mediation simulation, this activity should take place over two class periods, with the first class being used to review theory and assign roles. The second class period may be used for the mediation simulations. It can be adapted for a hybrid or online course. Objectives: After completing this project, students are able to: (1) explain mediation as a method of conflict resolution; (2) develop skills required to navigate conflict successfully; (3) analyze and evaluate a conflict scenario; (4) engage in the storytelling and sensemaking process; (5) reflect upon their experiences with conflict, use of storytelling, and the skills required to engage meaningfully in conflict resolving; and (6) gain experience mediating a conflict or participating in conflict resolution.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A