ERIC Number: EJ1440033
Record Type: Journal
Publication Date: 2024
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1941-126X
EISSN: EISSN-1941-1278
Using Lean Concepts to Enhance Electronic Resource Workflows and Operations at an Academic Library in South Africa
Journal of Electronic Resources Librarianship, v36 n3 p177-189 2024
This study assessed how an academic library implemented lean principles to enhance its electronic resource workflows and processes. Twelve librarians who managed access to electronic resources at the library participated in the study. Data were collected through interviews and observation. Reflexive thematic data analysis revealed that knowledge and skills were necessary for librarians to function effectively. The systems for facilitating access to electronic resources were ineffective, and there was a need for procedures to be documented and streamlined to reduce waste through adopting lean concepts. This case study contributes to the literature on improving access to e-resources and professional practice.
Descriptors: Foreign Countries, Academic Libraries, Electronic Libraries, Library Services, Librarians, Librarian Attitudes, Job Analysis, Occupational Information, Organizational Effectiveness, Management Systems, Efficiency, Accessibility (for Disabled), Access to Information, Information Retrieval, Library Personnel, Administrator Attitudes
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Africa
Grant or Contract Numbers: N/A