ERIC Number: EJ1436031
Record Type: Journal
Publication Date: 2024
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1366-5626
EISSN: EISSN-1758-7859
From Words to Action (Research): A New Generation of Workplace Training
Riikka Harikkala-Laihinen; Sanna Fäldt; Erik Bäckman
Journal of Workplace Learning, v36 n9 p53-71 2024
Purpose: This paper aims to explore how a new type of workplace training program can be created that truly enables participants to move from words to action. Recognizing the need to understand trainee-work environment dynamics the authors criticize training efforts that center on targeted learning events, instead highlighting the role of preparation and following up. In doing so, the authors tackle the lack of guidance practitioners experience when designing and implementing workplace training programs. Design/methodology/approach: The authors present action research on a pilot workplace training program focused on wellbeing in an academic work setting. The data collection draws from the case study tradition. The authors collect data through interviews (21), field notes of participant observation (3 occasions), participant-produced written materials and a feedback survey. Findings: The authors find that restorative practices, workplace mediation and reteaming enhance the participants' perceptions of self-efficacy and agency. Throughout the training program, facilitators observe the dynamics of the situation and take part in discussions to encourage exploration and reflection. Thus, facilitators likely need a coaching mindset. Originality/value: The theoretical contribution stems from an in-depth exploration of trainee-work environment dynamics and novel insights brought to workplace training from adjacent fields of research. The authors introduce a framework for planning participatory workplace training and organizational development programs, which answers a call from practitioners.
Descriptors: Work Environment, Trainees, Workplace Learning, Training, Program Design, Program Implementation, Employee Attitudes, Self Efficacy, Personal Autonomy, Facilitators (Individuals), Learner Engagement, Well Being
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A