ERIC Number: EJ1435616
Record Type: Journal
Publication Date: 2024
Pages: 9
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1059-8650
EISSN: N/A
Case Study: Transformation of the NHMLAC Volunteer Program
Tiffany Saleh Wylie
Journal of Museum Education, v49 n2 p229-237 2024
Over the past 10-15 years, the Volunteer Program at the Natural History Museums of Los Angeles County has undergone an immense transition. This program overhaul tackled historical methodology that had been creating barriers to participation, addressed the changing needs of modern volunteer audiences, and worked to highlight access and inclusion in all aspects of program offerings. Today, the Volunteer Program is one of NHMLAC's largest and most successful community engagement programs, centering the needs and interests of a diverse volunteer cohort by crafting accessible, learning-centered service offerings, while also providing quality support for museum projects. Through this sometimes difficult process of change, NHMLAC partnered closely with longtime docents and other stakeholders to ensure that all parties could move into this new future together. This article outlines the steps of this transition, highlighting the changes, challenges, and opportunities experienced along the way.
Descriptors: Museums, Volunteers, Volunteer Training, Community Involvement, Access to Education, Guides, Educational Change, Inclusion, Organizational Change
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: California (Los Angeles)
Grant or Contract Numbers: N/A