This study investigated the factors that students feel can lead to improved student experience at the University of the South Pacific (USP). Framed on Astin's theory of involvement, our study used two methods to collect data. The first was through the Nominal Group Technique (NGT) process, a consensus-building tool, with 9 students in a half-day workshop. The second method was interviews with three students from the NGT sample, to have them expand on the results of the NGT. We found that students are, firstly, more concerned about the physical environment and services on campus such as having more conference rooms at the library to discuss, water fountains around the campus for drinking, and more power points at study huts. Secondly, the students were concerned about the need to have programs that develop skills and knowledge for the industry and the workplace. The third factor that students were concerned about was the need to have more variety in social activities such as sports and fun days, quiz competitions, and debates, among others.