ERIC Number: EJ1426472
Record Type: Journal
Publication Date: 2024
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1743-9884
EISSN: EISSN-1743-9892
Parents' Ontological Beliefs Regarding the Use of Conversational Agents at Home: Resisting the Neoliberal Discourse
Learning, Media and Technology, v49 n2 p290-305 2024
This paper develops a critical perspective on the use of conversational agents (CAs) with children at home. Drawing on interviews with eleven parents of pre-school children living in Norway, we illustrate the ways in which parents resisted the values epitomised by CAs. We problematise CAs' attributes in light of parents' ontological perceptions of what it means to be human and outline how their attitudes correspond to Bourdieu's [1998a. "Acts of Resistance." New York: New Press] concept of acts of resistance. For example, parents saw artificial conversation designed for profit as a potential threat to users' autonomy and the instant gratification of CAs as a threat to children's development. Parents' antecedent beliefs map onto the ontological tensions between human and non-human attributes and challenge the neoliberal discourse by demanding freedom and equality for users rather than productivity and economic gain. Parents' comments reflect the belief that artificial conversation with a machine inappropriately and ineffectively mimics a nuanced and intimate human-to-human experience in service of profit motives.
Descriptors: Parents, Parent Attitudes, Parent Child Relationship, Discussion, Home Study, Preschool Children, Foreign Countries, Resistance (Psychology), Neoliberalism, Equal Education, Academic Freedom, Personal Autonomy, Artificial Intelligence, Technology Uses in Education, Information Technology
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Norway
Grant or Contract Numbers: N/A