ERIC Number: EJ1424389
Record Type: Journal
Publication Date: 2024
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0965-8416
EISSN: EISSN-1747-7565
Raising Business Communication Students' Awareness of Nonverbal Features of Interaction
Language Awareness, v33 n2 p224-239 2024
Analysis of conversations between international university students in the Corpus of English as a Lingua Franca Interaction (CELFI, McDonough & Trofimovich, 2019) has demonstrated that holds, which are temporary cessations of dynamic movement, are a robust visual cue of nonunderstanding that can be reliably interpreted by external observers as signals of listener comprehension difficulties (e.g. McDonough et al., 2019, 2022, 2023). Using CELFI materials, this study used an experimental design to explore whether business communication students (N = 64) benefit from instructional activities designed to raise their awareness of holds as a signal of nonunderstanding. The students carried out perception tests in Week 1 and Week 5 that presented video excerpts from CELFI showing the depicted listeners' hold onsets and releases, and the students rated those listeners' comprehension. In the interim, 31 students completed weekly awareness-raising activities via Moodle (2 hours per week) for four weeks. A mixed ANOVA showed that students who participated in the awareness-raising activities showed significant improvement in their ability to discriminate between hold onsets and releases. Implications for the use of awareness-raising activities to promote recognition of nonverbal behavior are discussed.
Descriptors: Business Administration Education, Listening Comprehension, Learning Management Systems, Metalinguistics, Learning Activities, Video Technology, Business English, English for Special Purposes, Second Language Learning, Second Language Instruction, Foreign Students, Discourse Analysis, Intercultural Communication, Language Tests, Listening Comprehension Tests, Computational Linguistics, Teaching Methods, Nonverbal Communication, Student Improvement, Undergraduate Students, Language of Instruction, English (Second Language), Foreign Countries
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada (Montreal)
Grant or Contract Numbers: N/A