ERIC Number: EJ1422690
Record Type: Journal
Publication Date: 2024
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0260-2938
EISSN: EISSN-1469-297X
Animated Process-Transparency in Student Evaluation of Teaching: Effects on the Quality and Quantity of Student Feedback
Marloes Nederhand; Bas Giesbers; Judith Auer; Ad Scheepers
Assessment & Evaluation in Higher Education, v49 n3 p288-301 2024
Low response rate and quality are common challenges when administrating student evaluations of teaching (SETs). This study aimed to increase SET response rate and quality by investigating a widely recommended strategy to overcome an underlying reason for students' non-responsiveness, namely the lack of transparency about SET processes. In Study 1, we tested first-year students' faith in SET before and after watching an animation that illustrated the SET process. Study 2 consisted of a quasi-experiment in an authentic setting among third-year students in which faith in SET, response rates and response quality were compared between students who were shown the animation versus a control group. Results showed that using an animation to increase transparency of SET processes increased students' faith in SET in both Study (d = 0.60), and Study 2 (d = 0.29). The response rate on the Likert-scale questions in end-of-course surveys increased after the animation (Cramer's V = 0.16), but no significant effects were found on response rates and quality on the open questions in the same survey (all p's > 0.05). Further research and discussion are needed on how, and which, feasible interventions can help to improve students' SET participation, such as offering guidance on how to provide feedback.
Descriptors: Student Evaluation of Teacher Performance, Feedback (Response), Course Evaluation, Response Rates (Questionnaires), Student Attitudes, Animation, Likert Scales, Student Participation, Accountability, College Students, Foreign Countries
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Netherlands
Grant or Contract Numbers: N/A