During the COVID-19 pandemic, special education social workers (SESWs) had to adapt to meet the needs of families and students rapidly. Traditionally SESWs delivered services through in-person modalities in schools. However, as the world changed overnight to comply with stay-at-home orders, these social workers found themselves in a unique position to utilize social work skills to mitigate the challenges of remote schooling, the mental health needs of students, and technology scarcity all while maintaining their dedication of service to students, families, and schools. The experience of SESWs as they navigated through the changes and challenges the pandemic caused was explored through in-depth interviews. Via thematic analysis, themes emerged regarding being unprepared, bridging communication (a high priority for mental health services), finding the missing, privacy, eagerness for in-person services, and technology scarcity. The study highlights SESWs' voices, experiences, and commitment to service.