ERIC Number: EJ1419715
Record Type: Journal
Publication Date: 2024
Pages: 9
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0744-8481
EISSN: EISSN-1940-3208
Remote-Delivered Services during COVID-19: A Mixed-Methods Survey of College Counseling Center Clinicians
Emily Hersch; Katherine A. Cohen; Anjay Saklecha; Kofoworola D. A. Williams; Yuxi Tan; Emily G. Lattie
Journal of American College Health, v72 n2 p423-431 2024
Objective: The COVID-19 pandemic has drastically increased use of remote-delivered mental health services. This study identifies advantages and limitations of remote-delivered services on college campuses to inform mental health delivery post-pandemic. Methods: Clinicians (n = 30) were asked to evaluate COVID-19's impact on their work, environment, and wellness in an online survey. Qualitative data was coded using a thematic analysis approach, while quantitative data was analyzed using descriptive statistics. Results: Many clinicians reported benefits of remote services, including increased accessibility, greater convenience, no change in therapeutic alliance, and decreased stress for clinicians. Clinicians also experienced challenges such as social isolation, technological difficulties, and personal/family concerns. Clinicians envisioned a hybrid service combining online and in-person activities post-pandemic. Conclusions: Overall, remote-delivered mental health services on college campuses have potential in increasing treatment quality while highlighting a necessity for further research in hybrid mental health delivery.
Descriptors: COVID-19, Pandemics, School Closing, Access to Health Care, Mental Health, Health Services, Computer Mediated Communication, School Counseling, College Students, Health Behavior, Counselor Attitudes, Affordances, Barriers
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: National Institutes of Health (NIH) (DHHS)
Authoring Institution: N/A
Grant or Contract Numbers: K08MH112878