ERIC Number: EJ1417172
Record Type: Journal
Publication Date: 2023
Pages: 28
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1481-868X
EISSN: EISSN-1920-1818
Bienvenidos A Bordo: From Task-Based Needs Analysis to Design--Spanish-Destination Flight Attendants
Shakira Keller; Roger Gilabert
Canadian Journal of Applied Linguistics / Revue canadienne de linguistique appliquée, v26 n2 p81-108 2023
The aim of this task-based needs analysis is two-fold: firstly, to uncover the tasks performed by U.S.-based Spanish-language flight attendants and the associated language needs and, in doing so, to expand the breadth of task-based needs analysis (TBNA) through the application of multiple methods and sources (Long, 2005) and tackling the under-researched issue of transfer from TBNA to task design (Gilabert & Malicka, 2021a; 2021b). A questionnaire-guided interview and online survey were used. Analysis of the extracted information illuminated the essential tasks and subtasks (Gilabert, 2005), including details regarding frequency, need for training, and language use. Findings suggest that each task and subtask requires varying amounts of Spanish, as well as knowledge of distinct linguistic dimensions. Triangulation of multiple sources and methods adds to the understanding of the tasks and language needs. Finally, suggestions as to how the outcome of this NA may transfer to task design are presented, hence extending the field of TBNA.
Descriptors: Teaching Methods, Spanish, Languages for Special Purposes, Second Language Learning, Second Language Instruction, Language Usage, Air Transportation, Employees, Needs Assessment, Task Analysis, Instructional Design, Likert Scales
Canadian Association of Applied Linguistics / Association Canadienne de Linguistique Appliquée. Departement de langues, linguistique et traduction, Pavillon de Koninck, Universite Laval, Quebec, QC G1K 7P4, Canada. Web site: https://journals.lib.unb.ca/index.php/CJAL
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A