Many student affairs practitioners passionately support students, but the cost of caring may include compassion fatigue or secondary stress. This constructivist case study examined how a program that serves at-promise students contributes to and alleviates compassion fatigue among staff members. While the scope of work, position of the program at the institution, and high rates of staff transition challenged participants, their compassion fatigue was buffered by a culture of care and mentorship within the program.