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ERIC Number: EJ1410178
Record Type: Journal
Publication Date: 2023
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0215-773X
EISSN: EISSN-2356-2641
Available Date: N/A
The Relationship between the Emotional Labor and Burnout Levels of EFL Teachers at University Preparatory Schools
Pinar Ergül-Bayram; Evrim Eveyik-Aydin
TEFLIN Journal: A publication on the teaching and learning of English, v34 n2 p226-244 2023
This study investigated the relationship between the emotional labor and burnout levels of English as a Foreign Language (EFL) teachers in language preparatory schools at Turkish universities. Data were collected from 179 EFL teachers from both state and foundation universities, using Turkish adaptations of the Emotional Labor Scale covering surface acting, deep acting and naturally felt emotions, and the Maslach Burnout Inventory Educators Survey including emotional exhaustion, depersonalization, and reduced personal accomplishment. The findings revealed that the most commonly experienced dimensions of emotional labor and burnout were naturally felt emotions and emotional exhaustion, respectively. Surface acting showed a positive correlation with emotional exhaustion and depersonalization, whereas displaying genuine emotions had a negative correlation with burnout. Furthermore, surface acting and naturally felt emotions emerged as significant predictors of emotional exhaustion and depersonalization, while displaying natural emotions was a significant predictor of reduced personal accomplishment. These findings suggest that masking emotions fosters exhaustion and alienation from students, while the display of internalized and genuine emotions increases the sense of personal accomplishment and alleviates burnout. Therefore, we suggest that institutions and administrators should support the emotional well-being of EFL teachers by encouraging their display of preferred feelings instead of imposing display rules on them.
Association for the Teaching of English as a Foreign Language in Indonesia (TEFLIN). Malang, East Java, 65145, Indonesia. TEFLIN Publication Division, Department of English, Faculty of Letters, Universitas Negeri Malang, Jalan Semarang 5, Tel: +62-341-570; http://journal.teflin.org/index.php/journal
Publication Type: Journal Articles; Reports - Research
Education Level: Secondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Turkey
Grant or Contract Numbers: N/A
Author Affiliations: N/A