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ERIC Number: EJ1394809
Record Type: Journal
Publication Date: 2023-Feb
Pages: 26
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1047-8485
EISSN: EISSN-2472-3451
The Development of the Community Impact Feedback Questionnaire for Service-Learning: A Delphi Study
Lau, Ka Hing; Snell, Robin Stanley
Metropolitan Universities, v34 n1 p1-27 Feb 2023
Community impacts of service-learning have gone largely unexamined by researchers, partly because of the absence of a well-established feedback tool. This study is a step toward filling this research gap by developing and validating the Community Impact Feedback Questionnaire (CIFQ) as a means for collecting feedback from partner organization representatives (PORs) on the impacts of particular service-learning projects on community partner organizations (CPOs) and, where applicable, end-beneficiaries. The CIFQ contains items about three categories of impact on CPOs, corresponding to a conceptual model developed by Snell & Lau (2022). These are: (1) achieving project goals to further the CPO's mission; (2) augmenting resources of the CPO; and (3) acquiring knowledge, insights, ideas, and techniques. There are also items on impacts for end-beneficiaries, overall impact evaluations, and future engagement. The CIFQ was validated with the Delphi method by inviting 16 practitioner panelists, mainly from CPOs, with prior involvement in service-learning. Three Delphi survey rounds helped refine the CIFQ as a tool for capturing the community impacts on CPOs and end beneficiaries arising from service-learning. Possible reasons for controversy and non-retention are discussed.
Coalition of Urban and Metropolitan Universities. 8000 York Road, Towson, MD 21252. Tel: 410-704-3700; Fax: 410-704-2152; e-mail: cumu@towson.edu; Web site: http://www.cumuonline.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Hong Kong
Grant or Contract Numbers: N/A