ERIC Number: EJ1394809
Record Type: Journal
Publication Date: 2023-Feb
Pages: 26
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1047-8485
EISSN: EISSN-2472-3451
The Development of the Community Impact Feedback Questionnaire for Service-Learning: A Delphi Study
Lau, Ka Hing; Snell, Robin Stanley
Metropolitan Universities, v34 n1 p1-27 Feb 2023
Community impacts of service-learning have gone largely unexamined by researchers, partly because of the absence of a well-established feedback tool. This study is a step toward filling this research gap by developing and validating the Community Impact Feedback Questionnaire (CIFQ) as a means for collecting feedback from partner organization representatives (PORs) on the impacts of particular service-learning projects on community partner organizations (CPOs) and, where applicable, end-beneficiaries. The CIFQ contains items about three categories of impact on CPOs, corresponding to a conceptual model developed by Snell & Lau (2022). These are: (1) achieving project goals to further the CPO's mission; (2) augmenting resources of the CPO; and (3) acquiring knowledge, insights, ideas, and techniques. There are also items on impacts for end-beneficiaries, overall impact evaluations, and future engagement. The CIFQ was validated with the Delphi method by inviting 16 practitioner panelists, mainly from CPOs, with prior involvement in service-learning. Three Delphi survey rounds helped refine the CIFQ as a tool for capturing the community impacts on CPOs and end beneficiaries arising from service-learning. Possible reasons for controversy and non-retention are discussed.
Descriptors: School Community Relationship, Test Construction, Feedback (Response), Questionnaires, Service Learning, Community Organizations, Foreign Countries, College Faculty, Partnerships in Education, Test Validity
Coalition of Urban and Metropolitan Universities. 8000 York Road, Towson, MD 21252. Tel: 410-704-3700; Fax: 410-704-2152; e-mail: cumu@towson.edu; Web site: http://www.cumuonline.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Hong Kong
Grant or Contract Numbers: N/A