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ERIC Number: EJ1393729
Record Type: Journal
Publication Date: 2023-Mar
Pages: 14
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: EISSN-1547-500X
Understanding Duolingo Discussion Boards as Social-Emotional Support during the COVID-19 Pandemic
Neuschafer, Tom
Journal of Educators Online, v20 n2 Mar 2023
Language learning programs had been affected by declining school budgets and state support well before COVID-19, but the pandemic exacerbated the already declining learning outcomes of students. Duolingo, a free language-learning app, provides a platform for users to learn language skills using activities and exercises for over 38 languages. Duolingo users are not limited to language-related topics and can often venture into topics that explore these socio-emotional spaces. This study examined how Duolingo discussion board users have been affected by factors related to the COVID-19 pandemic. This study used a netnography methodology within a qualitative study design to examine how the COVID-19 pandemic might be associated with perceptions about foreign language learning on Duolingo. The sample size of the current study was 20 discussion boards out of a total of 3,464 across a sample of 38 language courses available on the Duolingo platform. Examining Duolingo's asynchronous discussion boards, findings presented three themes among users, including community, generosity, and gratitude, as well as information-seeking about COVID-19-related vocabulary and phrases. The pandemic has affected language learners' emotional conditions, which motivates further research to examine ways in which learners can share their experiences, vent about their difficulties, and build community connections in a safe, virtual setting.
Journal of Educators Online. Grand Canyon University, 23300 West Camelback Road, Phoenix, AZ 85017. e-mail: CIRT@gcu.edu. Web site: https://www.thejeo.com
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A