Although the COVID-19 pandemic adversely affected communities across the globe, it also led to the expansion of digital learning opportunities for all. Adult Education and Literacy (AEL) service providers in Texas utilized this opportunity by creating a Distance Education Professional Development Center (DEPDC). This article discusses how the Texas Center for the Advancement of Literacy and Learning and the Texas Workforce Commission established the DEPDC as an innovative approach to closing the digital divide in Texas. The DEPDC serves two purposes: (1) to provide professional development opportunities for AEL practitioners; and (2) to provide IT support to students and practitioners via a call center. The planning process and an overview of the center's operating procedures are presented, along with future plans and lessons learned. This statewide call center service could serve as a useful example for other states or agencies who aim to establish distance education support services within their communities.