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ERIC Number: EJ1379823
Record Type: Journal
Publication Date: 2023-Jan
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0010-0870
EISSN: EISSN-2150-6701
Indispensable, Interdependent, and Invisible: A Qualitative Inquiry into Library Systems Maintenance
Tillman, Ruth Kitchin
College & Research Libraries, v84 n1 p121-136 Jan 2023
Over thirty years after such systems were first developed, the Integrated Library System underlies most operations of an academic library. Yet in the literature, its day-to-day maintenance is often reduced to a list of tasks. Through interviews with sixteen system maintainers, this study attempts to develop an experiential understanding of its maintenance. Findings suggest that most maintainers find such work meaningful but face barriers when colleagues and administrators don't understand what they do well enough to support it. This article proposes steps toward building a workplace where core maintenance tasks are recognized and supported.
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A