ERIC Number: EJ1377525
Record Type: Journal
Publication Date: 2023-May
Pages: 18
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1360-2357
EISSN: EISSN-1573-7608
Putting Your Best Face Forward: How Instructor Emoji Use Influences Students' Impressions of Credibility, Immediacy, and Liking
Vareberg, Kyle R.; Vogt, Olivia; Berndt, Maranda
Education and Information Technologies, v28 n5 p6075-6092 May 2023
This project explores the impacts of emojis on students' impressions when used in a course welcome email. We adopt a 4 x 3 factorial design to determine how different emojis (i.e., [winking face emoji], [face-with-tears-of-joy emoji], [tongue-sticking-out face emoji]) impact students' impressions of credibility, immediacy, and liking. Data from students (N = 368) indicates emoji choice does impact impressions. Consistently, instructors' emoji use resulted in decreased perceived competence and trustworthiness but increased perceived caring, immediacy, and liking. Findings have implications for instructors who engage in technologically-mediated out-of-class communication and want to strengthen early student-instructor relationships. Limitations and future directions are also discussed.
Descriptors: Students, Teachers, Communication (Thought Transfer), Student Attitudes, Electronic Mail, Computer Mediated Communication, Nonverbal Communication, Visual Aids, Emotional Response, Credibility, Teacher Student Relationship, Social Cognition, Competence, Trust (Psychology)
Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://bibliotheek.ehb.be:2123/
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A