ERIC Number: EJ1371672
Record Type: Journal
Publication Date: 2022
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0158-037X
EISSN: EISSN-1470-126X
First-Line Managers' Practices and Learning in Unpredictable Work within Elderly Care
Wastesson, Karin; Fogelberg Eriksson, Anna; Nilsson, Peter; Gustavsson, Maria
Studies in Continuing Education, v44 n3 p376-391 2022
Despite the number of studies confirming a high degree of unpredictability in managerial work, little is still known about how managers' workplace learning happens within organisations in such circumstances. This paper therefore aims to contribute knowledge about managers' learning in managerial practice when work is unpredictable, by investigating how first-line managers deal with unforeseen situations and how they learn in such circumstances in everyday work. Data was collected via qualitative interviews with 40 first-line managers in Swedish elderly care. By using a theoretical framework based on practice and workplace learning theories, the paper analyses how managers address unpredictability in work through three embedded practices: maintaining, modifying and inventing. The paper goes beyond research on leadership training and leadership development by contributing knowledge about the everyday learning of first-line managers when their work is unpredictable. The unpredictable managerial work does not always create chaos; instead, there are very orderly ways of learning from dealing with unforeseen situations. The unforeseen is not as unpredictable as it might seem in managerial work. On the other hand, that which is not yet known calls for an inventing practice, which results in managers learning to take new paths that can create new practices.
Descriptors: Administrators, Management Development, Administrator Education, Workplace Learning, Older Adults, Caregivers, Health Services, Leadership Training, Foreign Countries
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Sweden
Grant or Contract Numbers: N/A