This study explores the impact video feedback (VF) has on student evaluations of feedback and instructors as well as the grades students receive on written assignments in a five-week online course. The goal is to discover if VF improves student attitudes about instructors and their performance. The results showed no significant links between using videos and improvement in either area. These findings suggest that before an institution or individual instructor focuses on the feedback delivery channel, there should be a solid understanding of students' willingness and ability to understand, process, and utilize feedback.