Educators' support when using informational text in kindergarten is foundational to children's comprehension and future learning. Prior research has not offered clear insight into their help when children experience difficulties during informational text comprehension instruction. The current study examined one kindergarten educator's support. Mrs. Swanson's teaching was observed two to three times per week for 15 weeks, and lesson artifacts were collected. Discourse analytic coding procedures, constant comparison, and thematic analysis revealed that the educator consistently provided verbal scaffolding but inconsistently supported the individual children who were experiencing comprehension difficulty. An expanded focus on educators' scaffolding at children's points of difficulty when using informational text in kindergarten is required in future research and teacher education.