After years of enrolling high numbers of Hispanic/Latinx students, Northern Arizona University (NAU) gained Hispanic Serving Institution (HSI) status in Spring 2021. The institution currently enrolls a Hispanic/Latinx community of 25%. However, servingness is not accurately reflected through percentages alone. Rather, a university that engages in servingness attends to: (1) Latinx student identity and experience in the curriculum; (2) expansive financial aid offerings; (3) Latinx student culture; (4) recognition of family as an important component of student life and success; (5) providing basic needs; (6) implementing culturally sustaining policies that promote belongingness and equity; (7) promoting multilinguality; (8) attending to compositional diversity; and (9) increasing graduation rates, job placement, GPAs, course completion, and graduate education going. Despite having 25%+ enrollment of Latinx/Hispanic students, HSIs do not have historical missions to serve Hispanic/Latinx population and therefore must actively work to (re)shape their campuses with the goal of "decreasing inequities for racially and economically minoritized groups." For NAU to work toward recognition as an institution dedicated to serving its Hispanic/Latinx identifying communities, an examination of archival records was deemed crucial. A key focus of the research was understanding how past strategic planning, university initiatives, and leadership attitudes paved or blocked the way for NAU to adequately support the fastest growing ethnic group in the United States. The authors utilized archival materials to study previous policies and practices to inform the research and recommendations as NAU and other universities prepare for massive Hispanic/Latinx growth shifts to better serve these communities in pursuing higher education.