ERIC Number: EJ1339601
Record Type: Journal
Publication Date: 2022
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1366-5626
EISSN: N/A
Perceived Organizational Support and Work Engagement: The Role of Psychosocial Variables
Bonaiuto, Flavia; Fantinelli, Stefania; Milani, Alessandro; Cortini, Michela; Vitiello, Marco Cristian; Bonaiuto, Marino
Journal of Workplace Learning, v34 n5 p418-436 2022
Purpose: This study aims to test the role that organizational sociopsychological variables may play in influencing job stress and work engagement in an organizational identity change scenario. Design/methodology/approach: On a sample of 118 employees of an Italian company in the personnel training services sector, multivariate statistical analysis tests a pattern where organizational variables such as work support (by supervisors and coworkers, independent variables) -- moderated by corporate identification (moderating variable) -- and mediated by organizational trust (mediating variable) -- boosts employee work engagement and lowers psychosocial risks (dependent variables). Findings: The mediating effect of "organizational trust" is significant in the relationships of "supervisor social support" and "coworker social support" with the "absence of psychosocial risks." Moreover, an increase in supervisor social support can lead to a statistically significant increase in work engagement. This occurs only for employees with low or medium identification and not in highly identified individuals. Originality/value: The findings from the analysis on moderation are of primary importance because they show us a new perspective that can play the role of a guiding and practical principle on how to act on an organization's human resources, specifically targeting those with lower or medium corporate identification.
Descriptors: Work Environment, Stress Variables, Employees, Job Training, Foreign Countries, Psychological Patterns, Social Support Groups, Organizational Culture, Trust (Psychology), Supervisor Supervisee Relationship, Job Satisfaction, Human Resources, Identification (Psychology), Coping, Risk
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Italy
Grant or Contract Numbers: N/A