The COVID-19 pandemic, which has affected the whole world, has caused great changes in social, cultural and economic life. All sectors had to adapt to the new conditions called new-normal. Schools were also completely or partially closed during this period. Education services have begun to be provided at all levels with distance education tools. Practicum, an important component of teacher education, has also been moved to the digital environment. This study aims to delve into the experiences of preservice teachers who took the practicum course online during the COVID-19 pandemic. The study was designed as phenomenological research and the data were collected through in-depth interviews with 13 preservice teachers. The phenomenological analysis yielded three themes in explaining participants' experiences of online practicum: adaptational gaps, fruitful challenges and realization of potential improvements. Implications of the findings with regard to planning of practicum process considering the next-normal were shared.