ERIC Number: EJ1339154
Record Type: Journal
Publication Date: 2021-Dec
Pages: 21
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0952-8733
EISSN: N/A
Brand Communication of Higher Education Institutions: A Call for Multichannel Communication Analysis in Higher Education Branding Research
Broucker, Bruno; De Wit, Kurt; Mampaey, Jelle
Higher Education Policy, v34 n4 p928-948 Dec 2021
Research on branding is an established sub-discipline in the higher education literature. However, studies in this field have somehow produced contradictory results: some studies point at isomorphism, others find differentiation. Our study wants to offer a possible explanation for this paradox, by proposing a more nuanced view on brand communication. Based on a multiple case study of three Flemish universities, our results mainly point at isomorphism in communication channels with a general focus that are addressed towards a broad audience. In specific communication channels, targeted towards specific stakeholders, we identify high levels of differentiation. We discuss these findings against the background of the strategic ambiguity perspective on communication in complex stakeholder environments.
Descriptors: Higher Education, Advertising, Marketing, Consumer Economics, Attitudes, Competition, Foreign Countries, Communication (Thought Transfer)
Palgrave Macmillan. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail:customerservice@springernature.com; Web site: http://www.palgrave.com/us/social-science/education
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Belgium
Grant or Contract Numbers: N/A