College advisers were forced by COVID-19 to adapt the services they offer to effectively reach students online. While many say they have discovered more innovative and efficient ways to reach students, they also report a fair amount of challenges that have made certain tasks--such as protecting student privacy or working through the Free Application for Federal Student Aid (FAFSA)--more difficult. As the nation anxiously awaits distribution of the COVID-19 vaccine that will enable people to gather in the same physical space, some advisers say it's important for the college admission community to take to heart the lessons they have learned by moving online to improve how they provide services to students. In this article, the "Journal of College Admission" reached out to several nonprofit and school system leaders throughout the United States to collect concrete examples of not only challenges posed by advising students virtually, but--whenever possible--how they were able to overcome those challenges and what practices they plan to keep even after schools resume in-person teaching.