ERIC Number: EJ1331452
Record Type: Journal
Publication Date: 2022
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-2365-7464
EISSN: N/A
A Three-Factor Benefits Framework for Understanding Consumer Preference for Scented Household Products: Psychological Interactions and Implications for Future Development
Herz, Rachel S.; Larsson, Maria; Trujillo, Rafael; Casola, Marisa C.; Ahmed, Farah K.; Lipe, Stacy; Brashear, Morgan E.
Cognitive Research: Principles and Implications, v7 Article 28 2022
Humans have deliberately scented their environment for purpose or pleasure for millennia. In the contemporary marketplace most consumers prefer and purchase scented versions of common household products. However, the drivers of this consumer preference have not been elucidated. To explain the attraction to scent in household products we propose a novel three-factor framework, comprising "functional benefits" (malodor mitigation, base odor coverage, freshening), "in-use experience benefits" (cleanliness, efficacy, pleasure), and "emotional benefits" (increasing in confidence, mood and nostalgia). To support this framework, we present new data from a market research survey on US consumer purchasing habits and attitudes towards home cleaning, laundry, and air freshening products. Further substantiating our framework, a focused review of olfactory psychological science illustrating the central role of scent in cognition, wellbeing, motivated behavior, and social behavior, as well as sensory marketing research highlights the benefits and implications of scent in consumer household products. Based on our three-factor framework we go on to discuss the potential for scent to influence health and raise issues to consider (such as potential negative responding to fragranced products). We conclude by showcasing new opportunities for future research in olfactory science and on scented household products that can advance the positive impacts of scent.
Descriptors: Olfactory Perception, Consumer Economics, Preferences, Purchasing, Family and Consumer Sciences, Cognitive Processes, Well Being, Motivation, Social Behavior, Marketing
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A