The current phenomenological study was undertaken, during the COVID-19 pandemic induced school closures, with the purpose to explore successes and challenges of implementing virtual education and collecting suggestions for improving virtual teaching practice. Data was collected using purposive sampling via social media, using open-ended survey. 141 teachers, teaching kindergarten and elementary school, from different regions submitted their responses. In our research findings, three success themes and five major challenges have emerged from the voice of teachers experiencing a rapid and unprepared shift to virtual education. Suggestions for improving digital education revolved around engagement strategies, training, access, school policies and collaboration among teachers. The finding of the research can help in informing areas of focus for reimagining the approach to education for an uncertain future.