While working at a fast paced reference desk at a busy community college, a librarian may encounter many challenging questions and situations. One such problem that may exist on a community college level is that of the very needy student, who not only has issues with information literacy, but with reading competency and computer literacy. The question is: "on what on level is the librarian responsible for remediating the student in a the brief and confining limitations of the reference interview?" This paper seeks to explore the role of the librarian as he or she relates to remediation and reference assistance.