ERIC Number: EJ1304884
Record Type: Journal
Publication Date: 2021-Sep
Pages: 37
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: N/A
Negotiating Ethos: An Army Corps of Engineers Resource Manager Persuades a Community to Protect a Recreational Lake Area
Business and Professional Communication Quarterly, v84 n3 p205-241 Sep 2021
This article presents an observational case study of a U.S. Army Corps of Engineers Resource Manager working with community members through a contested project. Using the Aristotelian concepts of ethos, credibility, and character development, I examine ethos appeals the Resource Manager used to align Corps's sustainability values with the community's values. Transcribed interviews with community members reveal this alignment evolved through a coconstructed ethos negotiation process between the Resource Manager and the community. The article concludes with rhetorical and pedagogical insights gained from the case study that apply to conflict resolution in organizational communication.
Descriptors: Conservation (Environment), Organizational Communication, Federal Government, Conflict Resolution, Values, Community Characteristics, Credibility, Community Action, Government Employees, Communication Strategies
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A