ERIC Number: EJ1299322
Record Type: Journal
Publication Date: 2021-Jun
Pages: 7
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2252-8822
EISSN: N/A
Investigating Communicative Barriers on Construction Industry Productivity in Malaysia: An Overview
Ne'Matullah, Khairul Firdaus; Pek, Lim Seong; Roslan, Siti Aisyah
International Journal of Evaluation and Research in Education, v10 n2 p476-482 Jun 2021
The evolution of technology has changed the way how humans communicate in the current time. With the advancement of technology, instructions and messages could be delivered in a split second. Even though life is made easy with technology, some information and details should be delivered face-to-face in order to avoid communication breakdown. This study was carried out to determine the language needs by foreign workers working at construction sectors in Malaysia. The study created an overview on how communication affects productivity in completing tasks on time. The results from this study led to a development of language modules for foreign workers training. An online survey was carried out through social media on construction site supervisors around Malaysia in getting their feedback related to the origin of their co-workers and the importance of English language as medium of instruction for task fulfilment. Results indicated that language barriers had affected productivity in the sector of construction in Malaysia. Besides, results also noted that cross-cultural differences had put foreign workers at risk and caused wastage to time and manpower.
Descriptors: Communication Problems, Barriers, Productivity, Construction Industry, Foreign Workers, Asians, Recruitment, Cultural Differences, Intercultural Communication, English for Special Purposes, Second Language Learning, Risk, Occupational Safety and Health, Foreign Countries
Institute of Advanced Engineering and Science. C5 Plumbon, Banguntapan, Yogyakarta, 55198, Indonesia. Tel: +62-274-4534501; Fax: +62-274-564604; e-mail: ijere@iaesjournal.com; Web site: http://ijere.iaescore.com/
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Malaysia
Grant or Contract Numbers: N/A