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ERIC Number: EJ1299137
Record Type: Journal
Publication Date: 2021
Pages: 8
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0883-2323
EISSN: N/A
Crisis Leadership: Teaching External Corporate Communications via an Experiential Learning Exercise
Balwant, Paul Tristen
Journal of Education for Business, v96 n5 p335-342 2021
Crises are inevitable in today's corporate world. This paper outlines a crisis leadership exercise to help business students understand the complexities of external corporate communications. This exercise is suited to class sizes of approximately 30 students, but variations can be used for larger classes. Students are placed into groups and use a playbook to help them navigate a real-life crisis. Students then use the playbook to deliver a simulated press conference. A mixed-methods study was used to investigate the learning experience, and the findings showed that students not only improved significantly in their ability to lead external corporate communications, but also in their understanding of key crisis leadership concepts.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Trinidad and Tobago
Grant or Contract Numbers: N/A