An online survey was developed to collect demographic, as well other data relevant to the focus of this study. The link to the survey was sent to the 45 Association for Educational Communications and Technology (AECT) members who had responded to the invitation sent to all AECT members, indicating their interest to participate in the study. From those who completed the online survey, 13 participants (50%) submitted a narrative of their experience of the pandemic in the form of a research report, a journal log or a personal essay. The essays poignantly illustrate how different educational institutions, both in K-12 and in higher education located in the United States, as well as around the world had taken steps to continue to function as the unprecedented global pandemic caused by COVID-19 unfolded. Although the impact of this global phenomenon is described as viewed through the lenses of individuals in a variety of roles in various types of educational institutions, a few common themes and unique challenges that were identified are briefly discussed in this article.