ERIC Number: EJ1289179
Record Type: Journal
Publication Date: 2021
Pages: 23
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1539-1523
EISSN: N/A
Feasibility and Usability of MentorPal, a Framework for Rapid Development of Virtual Mentors
Nye, Benjamin D.; Davis, Dan M.; Rizvi, Sanad Z.; Carr, Kayla; Swartout, William; Thacker, Raj; Shaw, Kenneth
Journal of Research on Technology in Education, v53 n1 p21-43 2021
One-on-one mentoring is effective for helping novices with career development. However, traditional mentoring scales poorly. To address this problem, MentorPal emulates conversations with a panel of virtual mentors based on recordings of real STEM professionals. Students freely ask questions as they might in a career fair, while machine learning algorithms respond with best-match answers. MentorPal is researching rapid development of new virtual mentors, where training data will be sparse. In a usability study, 31 high school students reported (a) increased career knowledge and confidence, (b) positive ease-of-use, and that (c) mentors were helpful (87%) but seldom covered their preferred career (29%). These results demonstrate feasibility for virtual mentoring, but efficacy studies are needed to evaluate its impact, particularly for groups with limited STEM opportunities.
Descriptors: Mentors, Career Exploration, Science Careers, Computer Simulation, Artificial Intelligence, Videoconferencing, Dialogs (Language), Usability, High School Students, Student Attitudes, Attitude Change, Vocational Interests, STEM Education, Knowledge Level, Self Efficacy, Summer Programs, Outreach Programs, Internship Programs, Program Effectiveness
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Publication Type: Journal Articles; Reports - Research
Education Level: High Schools; Secondary Education
Audience: N/A
Language: English
Sponsor: Office of Naval Research (ONR) (DOD); National Science Foundation (NSF)
Authoring Institution: N/A
Grant or Contract Numbers: ONRN000141612820; NSF1560426