ERIC Number: EJ1288566
Record Type: Journal
Publication Date: 2021
Pages: 5
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1066-8926
EISSN: N/A
Higher Education Case Management amid COVID-19: Toward Holistic Student Self-Assessment to Allocate Emergency Resources on Campus
Black, Lisa; Taylor, Z. W.
Community College Journal of Research and Practice, v45 n4 p233-237 2021
Although case management in higher education is a relatively new phenomenon, the challenges presented by COVID-19 have forced many institutions to deliver emergency services in an extremely rapid fashion and adopt case management strategies to serve students in crisis. This case study shares how one large community college system developed a one-to-one (1-1) case management protocol prior to COVID to allow students to self-assess their needs to distribute emergency aid and resources in a personalized, contextualized, and resource-sensitive fashion. This study will introduce the case management protocol and student self-assessment as well as provide community college practitioners with the opportunity to adapt the model and the assessment to individual institutional contexts. Implications for research, practice, and policy will be addressed, in addition to providing practitioners resources for case management systems development.
Descriptors: Caseworker Approach, Higher Education, COVID-19, Pandemics, Holistic Approach, Measurement Techniques, Federal Aid, Federal Legislation, Resource Allocation, Emergency Programs, Community Colleges, Two Year College Students
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education; Two Year Colleges
Audience: Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Laws, Policies, & Programs: Coronavirus Aid Relief and Economic Security Act 2020
Grant or Contract Numbers: N/A