ERIC Number: EJ1277270
Record Type: Journal
Publication Date: 2020
Pages: 20
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2156-8235
EISSN: N/A
Psychological Contract Profiling for Managing the Learning Experience of Higher Education Students
European Journal of Higher Education, v10 n4 p377-396 2020
The quality agenda of higher education has a clear focus on teaching and learning. In this study, we apply a service marketing approach (GAP model) to discover the psychological contract (implicit expectations and obligations) of Hungarian higher education students (N = 356), exploring their expectations, satisfaction, obligations and self-image. Combining the emerged six factors for expectations (personalization, development of soft skills, competent teachers, labour market preparedness, support, flexibility) and three factors of obligations (performance and activity, preciseness and punctuality, obedience and respect), we created Psychological Contract Profile Clusters (outcome-centred, teacher-centred, learner-centred, learning-centred, content-centred and self-centred students). We discuss the possibilities of using the findings in order to enhance the learning experience through psychological profile clustering based quality development.
Descriptors: Foreign Countries, Psychology, Psychological Patterns, Contracts, Higher Education, College Students, Profiles, Learning Experience, Expectation, Student Satisfaction, Self Concept, Classification, Educational Quality, Student Centered Learning, Marketing
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Hungary
Grant or Contract Numbers: N/A