ERIC Number: EJ1275008
Record Type: Journal
Publication Date: 2020
Pages: 24
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0158-7919
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Available Date: N/A
Evaluating Videoconferencing Systems for the Quality of the Educational Experience
Correia, Ana-Paula; Liu, Chenxi; Xu, Fan
Distance Education, v41 n4 p429-452 2020
This study analyzed four widely used videoconferencing systems: Zoom, Skype, Microsoft Teams, and WhatsApp. Using experiential e-learning as the framework for analysis, this study examined the systems' general characteristics, learning-related features, and usability. We conducted an analytical evaluation and analyzed system features in regard to their impact on the quality of the online educational experience. The results of this analysis provide guidance for selecting effective videoconferencing systems to support learning. They also offer insights on ways to explore teaching approaches and pedagogies for distance education. This paper offers a set of recommendations as well as suggestions for videoconferencing system improvements.
Descriptors: Distance Education, Electronic Learning, Videoconferencing, Educational Quality, Experiential Learning, Usability, Selection Criteria, COVID-19, Pandemics, Crisis Management, Elementary Secondary Education, Higher Education, Educational Technology
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Publication Type: Journal Articles; Reports - Research
Education Level: Elementary Secondary Education; Higher Education; Postsecondary Education
Audience: N/A
Language: English
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Authoring Institution: N/A
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