As a graduate assistant at the University Speaking Center (USC), Rebecca Ray investigated the ways how the diverse staff works together cohesively to be both fascinating and effective. She conducted two different focus groups at the USC during downtime to create an open dialogue for learning about what makes us diverse. She found that diversity is more than just race, gender, or sexual orientation, and that the word diversity is frequently associated with only demographic characteristics. This article will explore the challenges and rewards of internal and external diversity, identify important characteristics such as trust and tact that promote diversity, and discuss how to best implement a positive, diverse workplace.