ERIC Number: EJ1264376
Record Type: Journal
Publication Date: 2020
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1470-3297
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A Systematic Literature Review on Maturity Models for Information Systems in Higher Education Institutions
Carvalho, João Vidal; Pereira, Rui Humberto; Rocha, Álvaro
Innovations in Education and Teaching International, v57 n4 p434-449 2020
Maturity models have been introduced over the last five decades as guides and references for information system (IS) management in organizations from different sectors. In the education sector, maturity models have also been used to evaluate higher education institutions (HEIs) across several dimensions, such as information and communication technology (ICT), management, process management, course curricula, course/HEI accreditation, e-/m-learning, online courses and pedagogical strategies. In fact, HEIs are faced with enormous complexity due to the specificity and quantity of their processes. Based on the guidelines concerning a methodology for a systematic literature review, the maturity models of different subareas of education are identified and categorized in this paper. For each maturity model associated with HEIs' ISs, the appropriate methodology for development and validation is identified, as well as the scope, stages and their dimensional characteristics. This study highlights the need to develop an IS maturity model that supports HEIs in their core business activities and management.
Descriptors: Information Systems, Higher Education, Information Management, Models, Literature Reviews, Information Retrieval, Periodicals, Conference Papers, Educational Quality, Correspondence Study, Evening Programs, Online Courses, Developing Nations, Information Technology
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Publication Type: Journal Articles; Information Analyses
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A