NotesFAQContact Us
Collection
Advanced
Search Tips
Back to results
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1245176
Record Type: Journal
Publication Date: 2020-Apr
Pages: 36
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1052-5629
EISSN: N/A
Developing Listening and Oral Expression Skills: Pillars of Influential Oral Communication
Costigan, Robert D.; Brink, Kyle E.
Journal of Management Education, v44 n2 p129-164 Apr 2020
Influence is a critical competency for success in the workplace. Past research has shown that two oral communication skills (listening and oral expression) are associated with interpersonal influence. This exploratory study examines the effectiveness of two pedagogies (leaderless group discussion [LGD] and oral presentation with a question and answer time [P+Q&A]) in developing these oral communication skills. MBA students enrolled in online courses participated in this pedagogical research. The results of paired-sample t test procedures and correlation analyses of self- and peer ratings suggest that LGD and P+Q&A are effective in developing listening and oral expression skills, which, in turn, are related to interpersonal influence. Other key findings indicate that the reactions of the MBA students to LGD and P+Q&A are favorable, and the intentions of MBA students to transfer these communication skills back to their jobs are strong. We discuss the two pedagogies from the perspectives of relevance, improvisation, inductive/deductive discourse, and Bloom's taxonomy of learning. We end with a discussion of the implications of these findings for business education priorities and business instructors.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://bibliotheek.ehb.be:2814
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A