ERIC Number: EJ1242765
Record Type: Journal
Publication Date: 2020-Mar
Pages: 23
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: N/A
The Effect of Dutch Student Errors in German Business Letters on German Professionals
Luijkx, Antoinette; Gerritsen, Marinel; van Mulken, Margot
Business and Professional Communication Quarterly, v83 n1 p34-56 Mar 2020
Two studies investigated the effects of errors in German business letters written by Dutch students. Gaining insight into these effects is important since Germany and the Netherlands are one of the largest economically interdependent partnerships. One hundred and fifty-six German professionals rated letters with errors and letters without errors on comprehensibility, attitude toward text, writer organization, and behavioral intention. Errors negatively affected attitude toward text, writer, and organization. The second study investigated whether pragmatic, syntactical, lexical, and morphological errors elicited different effects on the same variables. Pragmatic and syntactical errors aroused negative effects and, therefore, deserve extra attention in class.
Descriptors: Intercultural Communication, Business Communication, Letters (Correspondence), Error Patterns, Second Language Learning, German, Foreign Countries, Adults, Reading Comprehension, Reader Text Relationship, Text Structure, Reading Attitudes
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Germany; Netherlands
Grant or Contract Numbers: N/A