ERIC Number: EJ1233535
Record Type: Journal
Publication Date: 2019
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0884-1241
EISSN: N/A
Universities Engaging Social Media Users: An Investigation of Quantitative Relationships between Universities' Facebook Followers/Interactions and University Attributes
Journal of Marketing for Higher Education, v29 n2 p251-267 2019
Social media is an important component of a university's marketing plan. It has become one of the most efficient and cost-effective avenues for reaching a large, targeted population, which makes knowledge of how to attract more followers and interactions important in the competitive world of higher education. This study investigates the quantitative relationships between universities' Facebook pages and interactions (reactions, comments, and shares) and a variety of university attributes (year the university was established, number of students enrolled at university, etc.) using Pearson Correlation and ANOVA tests. Findings indicate several attributes that hold moderate-to-strong correlations with Facebook followers and interactions. This study identifies several areas for further investigation.
Descriptors: Social Media, Institutional Characteristics, Marketing, Universities, Student Recruitment, Cost Effectiveness, Correlation, Computer Mediated Communication, Reputation, Information Seeking, Information Sources, Cross Cultural Studies
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A