The aim of this study is to determine the problems, the solutions and the suggestions of the school principals and teachers towards the Syrian refugee students in the primary schools in Turkey. The research group of the study included four school principals and six teachers. The research was conducted by qualitative methods. The results revealed that the school principals mostly live communication, adaptation, accreditation, absenteeism, psychological and financial problems related to Syrian refugee students. Teachers also have problems such as communication problems with these students. Principals have opened 'support rooms' for these students; have worked for adaptation of these students, have been in contact with the families. The teachers opened literacy courses and worked to socialize these students with their classmates. Both principals and teachers have primarily proposed the creation of specific curricula for these students and the activities to solve the problem of language and cohesion for these students.